Ordering Information

LOVELY JUBBLY ANNUAL HOLIDAY!
We're taking a well-earned break! Please check the info below before visiting the shop or buying online. If you'd like to see what we get up to, follow our Instagram lovelyjubblydesigns to see the adventure.
FERNDOWN SHOP CLOSURE DATES:
Thursday 15th June - Friday 30th June 2017 inclusively.
ONLINE SHOP DATES:
The online shop will remain open during this time.
All orders placed online after 1pm on Tuesday 13th June will be dispatched on Monday 3rd July 2017.
Next day delivery services will be unavailable during this time.

Online Orders:

Order online from our website by adding products to your shopping basket, and checkout throught our secure payments system via Nochex or Paypal.
We accept most major debit and credit cards.

paypal accepted cards

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Ordering Fabric:

Fabric is sold per fat quarter. If you wish to buy a larger piece, you will need to order multiple fat quarters, which will be sent as continous lengths.

1 x Fat Quarter: 50cm x Half of Fabric Width (usually 55cm)

2 x Fat Quarters: Half Metre of Fabric

4 x Fat Quarters: 1 Metre of Fabric

Postage & Delivery:

Lovely Jubbly will dispatch your order a maximum of 2-3 working days from receipt of your order (subject to stock availability), please email mail@lovelyjubblyfabrics.co.uk if you need to check when it will be sent out/arrive.

If you are local to Ferndown, you can select our 'Collection' postage option which is free, and you can arrange to collect your fabric by contacting Jade on 07813 399625 or by email: mail@lovelyjubblyfabrics.co.uk

Orders are sent by Royal Mail First Class as standard. You can choose to upgrade to Recorded or Special Delivery also.  All packages weighing over 2kg and up to 5kg will be dispatched via UPS courier for the flat rate of £12.

We ship orders worldwide.

All postage charges are calculated by weight. Please be advised that one fat quarter of the quilting weight cotton is approximately 50g, and therefore 1 metre is approximately 200g.  The heavier weight upholstery fabrics are slightly heavier and postage will be charged accordingly.

Please see the weights and charges below:

All packages between 500g - 2kg will be sent using Royal Mail 1st Class Recorded or Parcelforce Express 48 depending on package size.

UK Royal Mail Postage & Packing Prices:
Weight: 1st Class:

1st Class
Recorded:

Special Delivery
Next Day 1pm:

UPS Courier
Delivery:

Up to 100g £1.50 £2.50 £6.95 -
Up to 250g £1.95 £2.95 - -
Up to 500g £2.50 £3.50 £7.95 -
Up to 750g   £3.95 - -
Up to 1kg   £4.95 £8.95 -
Up to 2kg   £6.95 £11.50 -
Up to 5kg - - - £12.00

 All international packages over 500g will use a signed for service.

Europe & Worldwide Postage & Packing Prices:
Weight:

Europe
(Signed For over 500g):

World Zone 1
(Signed For over 500g):

World Zone 2
(Signed For over 500g):
Up to 100g  £2.95  £3.50  £3.50
Up to 250g  £3.95  £5.25  £5.50
Up to 500g  £5.50  £7.95  £8.95
Up to 750g  £11.50  £15.00  £16.00
Up to 1kg  £13.00  £17.50  £18.50
Up to 1.25kg  £14.00  £19.50  £20.50
Up to 1.5kg  £15.75  £21.00  £22.50
Up to 1.75kg  £16.00  £22.00  £23.50
Up to 2kg  £17.50  £23.75  £25.50

Please contact us for a quote on international shipping for orders weighing over 2kg.

Refunds & Exchanges:

We will always try to send products which you will love. If you are not satisfied with your purchase for any reason you may contact us within 7 days of receiving your goods.  Please note that cut lengths of fabric, trims or haberdashery cannot be returned unless they are faulty or damaged.

If a refund is agreed, it will be made upon receipt of the product returned to us in it's original, unused condition within 7 days.  Please ensure that you contact us prior to sending them back.  This does not affect your statutory rights as a consumer.

To return faulty or damaged goods, please ensure that you contact us on 07813 399625 or by emailing us at mail@lovelyjubblyfabrics.co.uk prior to sending them back.  In the event of goods being faulty, we will cover the costs of postage and either refund or exchange the goods.  We advise sending goods back by a signed for service or with proof of postage.